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HMD Africa drives growth with after sales service

HMD Africa drives growth with after sales service

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HMD Africa, the leading multi-brand distributor of machinery, equipment and parts in West Africa has distinguished its operations in the sector with after sales services and exceptional value adding offerings to its growing clientele.

The company has been focused on playing an integral role in the building of West African infrastructure, where it clearly positioned itself as the ultimate machinery solutions partner.

Moreover, the company which is a major player in at least ten key industries has continued to record growth and profitability leveraging on its competitive advantages on top of the market machines and equipments specifically manufactured to suit the peculiarities of the Nigerian market.

Consequent upon its success story in the Nigerian market, the company has expressed intention to expand its products portfolio as HMD Africa is confident of its market leadership and opportunities that lie ahead.

“We want to expand more in Africa and we are focusing more in Nigeria with a view to assist small scale businesses and other relevant stakeholders achieve profitability”, disclosed HMD Africa’s General Manager, Mr. Melhem Khouri.

Speaking further during an exclusive chat with select newsmen Thursday, Khouri said the Nigeria market remains an attraction to his company because of the sheer size, potentialities and opportunities which are in large quantity.

“The Nigeria market is a ‘Shark’ (biggest) in Africa, and our target is to further expand our investments and doing more of after sales services, training and partnering with our customers”. Khouri hinted.

He also revealed that HMD Africa is currently the market leader in the supply and distribution of equipment for road construction, earthmoving, quarrying, mining and oil & gas in Nigeria, with the biggest available stock of machinery and equipment in the country.

The company, which has offices in Lagos, Abuja and Port Harcourt also operates in Guinea, and Ghana with Nigeria as its hub.

On the company’s competitive edge, the General Manager said: “we provide complete solutions. We train our trade partners on use of the machines before we supply, provide both operations, technical, safety and after-sales services as a way of deepening the market while ensuring maximum benefits for our customers”. Some of its machines and equipments are said to be specifically manufactured for the Nigerian market so as to reduce incidents of damage and breakdowns.

For more than four decades, HMD Africa has excelled in the business of supplying new and used machinery and spare parts that caters to the needs of the mining, construction, earthmoving, asphalt, roadwork, recycling transportation and agricultural industries amongst others. Through its logistics office, in Belgium, HMD Africa has risen above competition by offering complete warehousing procurement and distribution services alongside its other line of professional services.

The core of its business is centered on understanding the customer’s needs and on providing quality solutions and services with professionalism, trust and integrity with the ultimate goal of uplifting the construction sector across all African territories.

 

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